AI in Finance: Benefits, Real-World Use Cases, and Examples

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Prebuilt AI solutions enable you to streamline your implementation with a ready-to-go solution for more common business problems. Oracle’s AI is embedded in Oracle Cloud ERP and does not require any additional integration or set of tools; Oracle updates its application suite quarterly to support your changing needs. Learn how trust factors into the corporate finance function’s use of automated, algorithmic forecasting solutions. Interactive projections with 10k+ metrics on market trends, & consumer behavior. © 2023 KPMG LLP, a Delaware limited liability partnership and a member firm of the KPMG global organization of independent member firms affiliated with KPMG International Limited, a private English company limited by guarantee.

Is AI already embedded into the ERP features?

As adoption increases, the future trends in finance AI include fraud detection, customer service automation, and improved credit scoring. When looking ahead for trends in financial AI applications, fraud detection and prevention are key areas. Robo-advisors are automated investment advice platforms that use algorithms to manage portfolios according to a customer’s needs. These automated tools provide personalized asset allocation and portfolio optimization recommendations based on a user’s risk profile, age, income level, etc. The technology, which enables computers to be taught to analyze data, identify patterns, and predict outcomes, has evolved from aspirational to mainstream, opening a potential knowledge gap among some finance leaders. Bank unlocks and analyzes all relevant data on customers via deep learning to help identify bad actors.

  • AI-powered solutions can help you harness the power of analytics and automation.
  • Automation allows individuals to focus on higher-level tasks that require creativity, critical thinking, and strategic decision-making.
  • AI-powered fraud detection can significantly reduce financial losses by proactively identifying and preventing fraudulent transactions.
  • Increased automation also means improved accuracy across your financial processes.
  • Lemonade, Allstate and Geico all use chatbots to give basic advice on things like billing information and address common questions about transactions.

This perspective falls short of reality, in that AI can be a critical enabler of finance’s “priorities” — such as more dynamic financial planning or close and consolidation efficiency. The last three reasons — technical skills, data quality and insufficient use cases — are related to workflow and capability. Sixty-one percent of finance organizations we surveyed are not currently using AI. Either they are still in the planning phase for AI implementation, or they don’t have a plan at all. This places finance behind other administrative functions (i.e., HR, legal, real estate, IT and procurement).

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A report by EY found tax teams use 40% to 70% of their time gathering and manipulating, something AI can do in “a fraction of the time.” However, EY believes one of the biggest reasons why tax teams aren’t implementing AI is a lack of trust. A senior manager for the company said tax professionals are expected to “stand by their decisions…and show the work that supports those decisions,” noting AI should be held to the same standards. Every day, huge quantities of digital transactions take place as users move money, pay bills, deposit checks and trade stocks online. The need to ramp up cybersecurity and fraud detection efforts is now a necessity for any bank or financial institution, and AI plays a key role in improving the security of online finance. Workiva offers a cloud platform designed to simplify workflows for managing and reporting on data across finance, risk and ESG teams. It’s equipped with generative AI to enhance productivity by aiding users in drafting documents, revising content and conducting research.

What the Finance Industry Tells Us About the Future of AI

This capability has led to a valid concern regarding the potential impact of job displacement. Roles that involve data entry, risk assessment, or customer service may be particularly susceptible to automation. Employers and employees should consider these as new opportunities rather than a means to an end.

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For companies looking to increase their value, AI technologies such as machine learning can help improve loan underwriting and reduce financial risk. AI can also lessen financial crime through advanced fraud detection and spot anomalous activity as company accountants, analysts, treasurers, and investors work toward long-term growth. An AI-powered search engine for the finance industry, AlphaSense serves clients like banks, investment firms and Fortune 500 companies. The platform utilizes natural language processing to analyze keyword searches within filings, transcripts, research and news to discover changes and trends in financial markets. The complexity of financial regulations and the need for robust risk management, coupled with the benefits of AI, have fueled the adoption of AI in the financial sector.

Here are a few examples of companies providing AI-based cybersecurity solutions for major financial institutions. Here are a few examples of companies using AI to learn from customers and create a better banking experience. Socure created ID+ Platform, an identity verification system that uses machine learning and AI to analyze an applicant’s online, offline and social data, which helps clients meet strict KYC conditions. The system runs predictive data science on information such as email addresses, phone numbers, IP addresses and proxies to investigate whether an applicant’s information is being used legitimately.

It’s essentially a neural network that understands climate physics to general forecasts. Clients can add proprietary data to create more accurate, hyperlocal forecasts at hourly, seasonal, yearly, and decadal time scales. To date, ClimateAi has pulled data from 35 countries for more than 40 different crops, servicing more than 20 major industry food brands, like McCain Foods, The Wonderful Company, and its subsidiary, Justin Vineyards and Winery.

Further, they should check whether the opportunities to automate are in areas that consume valuable resources and slow down operations. Finally, CFOs must remember that the success of niche technologies will depend on the capabilities of the people using them. The integration of AI in finance signifies a new era where technology drives efficiency, accuracy, and innovation. As the industry continues to evolve, AI’s role in finance becomes increasingly indispensable, promising a future where financial operations are more streamlined, secure, and data-driven. But you can’t just plug and play — navigating this new landscape requires careful implementation to reap the full benefits.

Therefore, carefully monitoring and validating AI systems is crucial to ensure fairness, transparency, and accountability. Companies are leveraging AI models and algorithms to detect suspicious transactions and flag them for further investigation. The financial industry is rapidly evolving toward an algorithmic future, powered by artificial intelligence (AI), machine learning (ML), and other advanced technologies.

Automation allows individuals to focus on higher-level tasks that require creativity, critical thinking, and strategic decision-making. One of the main concerns of using AI is the reliance on these systems for critical decision-making processes. AI algorithms are trained on historical data, and their days inventory on hand effectiveness depends on the quality of the training data. If the data is biased or incomplete, it can lead to biased outcomes or inaccurate predictions. This raises ethical concerns, particularly when AI is used for lending decisions, investment strategies, or determining creditworthiness.

Gupta said that he is currently working on launching a ClimateAi impact product that will partner with government agencies. A native of India, Gupta previously worked with the Indian government on the 12th Five-Year Plan, a renewable energy vision, and conducted emissions modeling work for India’s submission to the Paris climate accord. Growing up there, he said he witnessed the struggles of the farming community, and now wants to find ways to deploy ClimateAi to farms in countries that have been most impacted by climate change. That sentiment is echoed by his cofounder, Max Evans, who remembers watching his family of farmers in Ecuador react to changing weather patterns there.

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