The available descriptions of YapStone’s direct sales process are mixed in tone, but the sales department’s overall impact on the client experience appears to be limited. If you suspect that Yapstone’s sales team has added undisclosed fees to your account, we recommend seeking a third-party statement audit. As of this review, the company’s profile appears to have been combined with that of Vacation Rent Payment. As of this review, the company holds an “A-” rating with the BBB and has had 18 complaints filed against it in the last 36 months, considerably less than the 86 complaints at the time of a previous update.
If you would like to interview Phillip for your story or podcast, please reach out here. A further class-action suit was finalized against YapStone in 2022 by its former employees over missing payments. In April 2019, a lawsuit was filed against YapStone by Todd Feldman in regards to an alleged breach of contract. YapStone is Level 1 PCI-DSS compliant, meeting and exceeding the highest standards for data security set by the Payment Card Industry Data Security Standards (PCI DSS). For more information, go to yapstone.com or follow us @yapstone on LinkedIn, Twitter, and Facebook.
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About YapStoneYapStone, Inc. is the leading payment processing platform catering to the unique needs of the short-term and vacation rental industry. With a track record of delivering secure, seamless payment experiences, Yapstone has established itself as a trusted partner for businesses operating in the STVR marketplace. With its tailored solutions and robust technology, Yapstone enables merchants to thrive in an increasingly digital and interconnected world. Founded in 1999, YapStone is a global merchant account provider offering cloud-based web and mobile payment processing. Formerly known as “Paymerica,” Yapstone primarily offers payment processing solutions for property managers. Most notably, the company is a payment processing partner of growing vacation rental platforms like Homeaway and VRBO.
- With its tailored solutions and robust technology, Yapstone enables merchants to thrive in an increasingly digital and interconnected world.
- This includes options for recurring billing, installment payments, and integration with most vacation rental platforms.
- The new website design was inspired by the transformation happening across the payments landscape, with the new typeface and dynamic color palette better reflecting the company’s innovative approach to local payments.
- Our expertise in the merchant services industry has garnered recognition from esteemed publications such as the Los Angeles Times, INC Magazine, The Atlantic, and the Miami Herald, among others.
- By offering VacationRentPayment to your guests, you enable an integrated way of accepting payments for vacation home rentals that includes multiple payment channels and major methods of payment.
- The company’s sustained increase in complaints has lowered its score to a “D” and denied it a spot among the top-rated payment processors for great customer service.
We are committed to ensuring the accountability of credit card processors by bringing transparency to their business practices. Our primary objective is to to expose unscrupulous processors that impose substantial rate markups, unjustifiable fees, and exploitative contracts that result in substantial losses for small business owners. Many of these complainants do not appear to be business owners, so it is unlikely that clients are experiencing similar difficulties understanding their agreements. YapStone’s actual pricing does not appear to be a major point of contention for most businesses, but the company does have a number of policies in place that are generating a lot of complaints. If you have any knowledge of the standard YapStone merchant agreement (including any possible termination fees or PCI Compliance fees), please leave that information in the comment section of this review. Yapstone, a leading provider of payment solutions, announced today that it has undergone a major rebrand.
Vrbo vs YapStone
This website is using a security service to protect itself from online attacks. There are several actions that could trigger this block including submitting a certain word or phrase, https://cryptolisting.org/blog/heres-what-buying-bitcoin-on-robinhood-is-really-like a SQL command or malformed data. When a customer makes any booking related to a rental property through this website, VRBO charges him a certain percentage out of the whole amount.
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Building on the company’s successful foundations, the rebrand signifies the beginning of a new chapter for Yapstone as the company continues to expand globally, offering local payment solutions for global businesses. By offering VacationRentPayment to your guests, you enable an integrated way of accepting payments for vacation home rentals that includes multiple payment channels and major methods of payment. You also benefit from a simple cost-effective flat rate, an industry-specific API, robust reporting and seamless integrations.
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Whether it’s powering multi-party transactions or accepting local payment methods in emerging markets, Yapstone cuts through the payment complexities to enable commerce worldwide. When you accept payments online for vacation home rentals, your guests will have multiple payment options, including credit cards, debit cards, electronic checks (ACH) and even cash. Founded in 2009 with the simple goal of converting bills commonly paid by paper check into online electronic payments, Yapstone’s latest rebrand takes this vision to the next level. With their local payment methods expertise and stackable, scalable payments platform, Yapstone’s redefined mission is to amplify global commerce in local markets, summarized by their new tagline ‘pay local, scale global’.
Of the 18 complaints, only 2 were resolved to the satisfaction of the complainant. Headquartered in the San Francisco Bay Area, Yapstone also has offices in Ireland, with teams located in North, South, and Central America, Europe, India, South Africa, and Asia. The growing global footprint of the 23-year-old payments processor provides customers with the opportunities and capabilities of expanding into new regions, and at scale. Velo Payments acquires YapStone Inc., the leader in vacation rental payment processing. Founded in the year 1999 by Chairman Tom Villante and CEO Matt Golis, YapStone is a service provider of its own kind. With the emergence of multiple technologies, online payment has become an easy yet complex tool for many people.
The company’s scale of operation can easily be understood by the fact that it operates in more than 190 countries, and a person looking for rental properties can easily find one by visiting this particular website. In other words, people having rental properties can list their properties on the website of VRBO, and from there, people looking for accommodation can choose their favourite rental property. Vrbo and YapStone are two such companies in the global market when one talks about the area of vacations and rentals. While both create confusion for the general public, they are still distinguishable from each other in many aspects.