ADP Review: Features, pros and cons, and more

This helps to encourage employees to participate in the plan available to them. The ADP 401k plan is a well-known option, in part because it’s one of the largest providers offered by a national leader in payroll and retirement services. ADP’s 401k Essential plan offers a full-featured 401(k) with additional assistance with administration and compliance. The plan is also fully customizable, making it easy to adjust every aspect of the plan to meet the needs of your business. This includes tailored automatic enrollment options, employee eligibility requirements, employer contributions, vesting schedules and safe harbor plans.

  • Other solutions, if they offer payroll integrations at all, require connecting products from two different companies (e.g., Human Interest’s employee retirement service with Gusto’s payroll service).
  • We are not authorized to provide direct support to employees without specific permission from the employer as they are the ADP Client.
  • Perhaps you’re ready to create a new retirement plan for your employees.
  • When choosing mutual funds, some 401k plans only allow you to invest in their own proprietary funds.
  • Health Compliance aggregates data from your HR, benefits, and payroll platforms to calculate benefits eligibility based on ACA criteria.

Interested customers should contact ADP directly to request a quote and schedule a free trial, which can run as long as three to four months. While ADP RUN was made mainly for small and midsize businesses, its higher-tier plans can support bigger businesses that want to blend fully automated payroll with a fairly comprehensive HR product suite. Managing payroll may be a chore, but Roll by ADP does its best to add innovation and a little fun to the task.

Small business owners will also appreciate the company’s mobile app, which makes accessing plan information particularly easy for both employers and their employees. Mid-sized companies and larger may benefit from additional services. Its time and attendance option includes basic tools for full workforce management. For talent management, it offers recruiting, hiring, management and growth services. Its employee benefits packages include benefits administration, retirement, group health insurance, business insurance and workers’ compensation.

ADP is the program my company uses for…

However, Kelvin placed us on hold to consult someone else and returned to inform us that he did not possess an estimate for issue resolution. When we asked for the name of the case manager, Kelvin was not able to provide them. He wanted to get my cell phone number and promised me a call back. As we were already frustrated, I requested to speak with his supervisor. After a few minutes on hold, Kelvin informed us that his supervisor was in a meeting and the supervisor promised to give us a call back with an update immediately after the meeting.

Most small business owners aren’t retirement plan experts; they need fast access to assistance and comprehensive information at their fingertips. In addition to an easy-to-use dashboard and its built-in resources, ADP gives small business owners access to a dedicated account manager to make sure everything runs smoothly for your organization. And as an independent record keeper, we have no investment bias or hidden agenda.

How to Choose the Best 401(k) Provider

It’s also unclear whether ADP allows companies to offer employee stock purchase plans through their retirement accounts. Investment advisory and management services provided by Mesirow Financial are available through ADP Strategic Plan Services, LLC . The advice provided by Mesirow Financial is in no way related or contingent upon the payment received for these other services. SPS is an SEC Registered Investment Adviser whose advisory activities are limited to making available to you Mesirow Financial’s services; registration does not imply a certain level of skill or services. The Retirement Health Care Costs Projector is the property of HealthView Services, Inc. and is provided for educational purposes only. However, ADP specializes in working with businesses that have between 1–49 employees.

Customer Service

Simplified 5500 Compliance Platform marks the second major compliance component available from ADP this year. The main benefit of using ADP or any other outsourced payroll solution is the time, hassle and stress it can save business owners who worry about payroll. To run payroll with Roll, business owners type a chat command like “run payroll,” and the app takes care of the rest. The process is simple and straightforward, but it may be confusing for business owners who are new to AI chatbot functionality. Below, we’ll explain more about what ADP is and quickly review its most popular payroll products. Keep reading to find out which ADP payroll, HR, PEO or HCM solution is the best fit for your business.

You’re our first priority.Every time.

It also offers outsourcing solutions or co-employment services. ADP is one of the most respected names in payroll processing, but their comprehensive HR and employer services suite includes retirement plans and administration. While ADP offers most of the typical investment options available in employer-sponsored retirement plans, the list of individual funds is relatively short. We felt that other retirement vendors we reviewed, such as Human Interest and USA 401k, were more transparent about the investment options they offer.

ADP’s employee retirement plans integrate with the company’s popular payroll software, automating data entry and flagging any potential mistakes. This saves small business owners and their HR staff countless hours by eliminating the need to manually enter payroll and retirement information. When we researched retirement plan providers, we found in our review of Paychex that it was the only other vendor to offer a native integration with its payroll service.

SMARTSync works with certain ADP payroll and all-in-one HR solutions, including RUN Powered by ADP and ADP Workforce Now. To determine our best pick for transparency in employee retirement plans, we researched plan providers that provided all the critical information upfront. Entrepreneurs are busy running their businesses and don’t have time to call every vendor to find out the cost of each plan. That’s why transparency in pricing and services is so important. Among the other reasons ADP is the best retirement plan vendor for small businesses is the company’s customer service. Business owners have access to a dedicated account manager who can assist during implementation and beyond.

ADP, Inc. and its affiliates do not offer investment, tax or legal advice or management services, or service in a fiduciary capacity with respect to retirement plans. As a payroll and HR software provider, ADP sells services and products that help other businesses hire, support and pay their employees. Rather than simply targeting one type of business or selling just one product, ADP offers a wide range of payroll, HR, HCM and HRIS tools with varying price points, features and levels of support. Unlike some of the other best employee retirement providers we reviewed, USA 401k offers transparent pricing. The provider’s administration fees and per-employee fees are indicated for each of the two plan offerings, and custom employee internal expense percentages can be obtained for one of the two plans. What’s more, the company does not charge 12b-1 fees, exchange fees or minimum-balance fees, and there are no commissions on the buying or selling of mutual funds.

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